Emergency Energy Payment Assistance Programme
Emergency Energy Payment Assistance Programme for Vulnerable & Older People. Dumfries and Galloway Council have allocated £200,000,00 to deliver our new Emergency Energy Payment Assistance Programme for Vulnerable and Older People throughout our Region.
This Programme offers help to older and vulnerable people within our Region who may be struggling to cover the costs of their Home Energy Payments at this challenging time. We are completing this Project in conjunction with all of our following Project Partners and we can offer up to three separate payments of up to £49 each time you need assistance.
Anyone who is in receipt of at least one form of benefit payment can access this support through our project partners who are all detailed below.
Please check through our below list of project partners before calling any of the organisations to make sure that you are calling the correct one for you (e.g. if you are a DGHP Tenant, you would phone DGHP, if you are a Loreburn Tenant, you would phone Loreburn etc and if you are a Private Rented Sector Tenant, you should call DAGCAS.
Support Available to:
Contact Phone No:
Contact E-Mail Address & Website:
Private Rented Sector Tenants
Dumfries & Galloway Citizens Advice Service
Tel: 0300 303 4321
Home | Dumfries and Galloway Citizens Advice Service (dagcas.org)
DGHP / The Wheatley Group Tenants
Dumfries & Galloway Housing Partnership / The Wheatley Group
Tel: 0800 011 3447
Loreburn Housing Association Tenants
Loreburn Housing Association
Tel: 01387 321 300
Home Group Housing Tenants
Home Group Tenants
Tel: 0345 141 4663
Irvine Housing Association Tenants
Irvine Housing Association Tenants
Tel: 0345 111 0000
Cunningham Housing Association Tenants
Lemonaid Fuel Poverty Project
Tel: 0800 221 8089
Lemon Aid Project - Cunninghame Housing Association (cunninghame-housing.org)
For further information on this project, please contact our Poverty and Inequalities Team on either firstname.lastname@example.org or by phone on 0788 094 2909.
Help with Heating Scheme - The Hub - your community action centre
Dumfries and Galloway Council are also supporting The Hub in Dumfries to help them to provide older households in fuel poverty from across the region with free briquettes and kindling during the winter months if their main source of heating is an open fire / multi-fuel stove.
To be eligible you need to be:
- over 60 years of age
- in receipt of a means-tested benefit
To find out more phone 01387 269161 or email email@example.com or visit Help with heating costs | the hub - your community action centre (thehubdg.org.uk)
Other ways the scheme can help
The scheme can also assist all households, not just older households, with any form of heating costs who may also be struggling with the rising costs of home energy at this time. This is aimed at tenants of private rented sector homes and home owners who receive means tested benefits.
The Hub is a referring partner for Home Heating Advice Scotland and provides financial assistance for any form of heating i.e. electricity, gas, oil, LPG/calor gas, coal and whether you pay by pre-payment meters, by monthly direct debits, by quarterly bills or by supplier invoices.
How to apply
You will need to supply The Hub with the following information:
- Your name, address, date of birth, NI number, phone number, email address
- Proof of your means tested benefits
- Number of child dependents, adult dependents and number of adults over 75yrs in your household.
- Supply a recent energy bill or paid invoice which shows your name, address and customer reference number.
- If your home has an energy performance certificate rating E, F or G
- If you are in fuel debt evidence of the debt.
Applications and the information documents required above need to be in the same name of the householder / utility account holder.
Financial awards are paid direct to your fuel supplier who will credit the payment to your fuel/utility company account and/or send you an email with pre-payment meter vouchers codes to use when purchasing top-ups.
Please submit your application by email with all the information required to firstname.lastname@example.org . For more information, please phone 01387 269161 or visit Help with heating costs | the hub - your community action centre (thehubdg.org.uk)