Planning and building

Update

Dumfries and Galloway Council as Planning & Building Standards authority is upgrading its existing application back office system. For the upgrade to be undertaken there will be disruption to the delivery of planning and buildings standard services between:

Monday 9 May to Thursday 12 May 2022

We will endeavour to keep disruption to a minimum but inevitably there will be some impacts while this essential work is being undertaken.  We will be unable to carry out the following tasks:

1.    We are unable to register any Building Standards or Planning; applications (all applications will be backdated to the date of receipt if received during the downtime period); 

2.    We are unable to issue any Building Standards or Planning applications decisions;

3.    We are unable to issue a weekly list;

4.    All documents relating to Planning Applications on the Dumfries and Galloway Council website will not be able to be viewed during this period.

We apologise for any inconvenience this may cause you and thank you for your patience during this period.

COVID-19 Updates

Closure of Kirkbank and Ashwood House

From Monday 22 November 2021 Planning and Building Warrant files can be viewed by appointment at Municipal Chambers, Buccleuch Street, Dumfries. Requests can only be made by emailing PlanningAdmin@dumgal.gov.uk. Due to Covid 19 safety measures it may take up to 5 days between submitting your request and your appointment.

The Planning and Building Standards offices (Kirkbank in Dumfries and Ashwood House in Stranraer) are now closed until further notice to visiting members of the public.

Please contact the respective teams by telephone using 01387 260199, or via email only using:

• Development Management (planning applications) - planning@dumgal.gov.uk
• Building Standards - buildingstandards@dumgal.gov.uk
• Development Planning - LDP@dumgal.gov.uk

Existing Planning and Building Warrant applications

Officers will be working from home and will continue to process all existing applications. You should continue to contact the relevant case officer as normal.

New Planning and Building Warrant applications

Due to the office closures, we regret we are unable to accept the following payment methods until further notice:

• Cheque Payments
• Telephone Payments
• BACS

Payment can be made either by the Scottish Government's eDevelopment portal or by the Pay it section of www.dumgal.gov.uk.  For the duration of the COVID19 event, please add a flat rate of £30 fee for any planning applications which require to be advertised in a local newspaper.

We will only be accepting new planning and building warrants or amended drawings via the Scottish Government's eDevelopment portal.

Representations to planning applications

We will only be accepting representations electronically either via the ePlanning website or by emailing planning@dumgal.gov.uk

Planning pre-application enquiries

For details of pre-application enquiries, please see the Planning advice and enquiries page.

Duty Officers

There will be no duty officers available and we will only be able to respond to electronic queries submitted to planning@dumgal.gov.uk for Planning queries or buildingstandards@dumgal.gov.uk for Building Standards queries.