Maximum taxi fares
We are responsible for fixing maximum taxi fares across the region. Drivers and taxi firms are free to charge less than these rates or offer discounts.
Mileage is calculated from where you hire the taxi to your destination. For short journeys of up to one and a half miles the maximum charge is £4.50. For each additional half-mile or part thereof, the maximum charge is £1.00.
A premium of £1 may be added to the total journey cost between midnight and 6am.
Christmas and New Year holidays
The taxi operator may charge a premium for all journeys between:
- 5pm on 24 December to 6am and 27 December
- 5pm on 31 December to 6am and 3 January
This will be agreed by you before taking the journey.
40p can be charged for each 2 minutes of waiting time or part thereof.
Soiling of vehicles
You can be charged up to £100 if you leave a taxi in a condition where it needs to be removed from service for cleaning. Drivers are requested to consider not imposing a charge where soiling has occurred due to a genuine medical condition.
A higher fare may be charged where a taxi is pre-booked but this must be agreed by you before the journey.