Bus passes for older people
You can travel free on buses across Scotland if you are 60 or over and live in Dumfries and Galloway. Services between this area and Carlisle are also free.
Assisted applications are provided in all of our Customer Service Centres . Please book an appointment in branch or by calling 01387 260196. Staff can check documents, take a photograph, complete an electronic application and order your bus pass.
Proof of age
You'll need to provide one of the following as proof of age:
- birth certificate
- photo driving licence
- attendance allowance award letter
You'll either need to have provided your current passport or photo driving license. If you don't have these documents you will need to provide a passport style photo with your application which is endorsed by an appropriate referee.
Please read the document below for further guidance on this and complete the application form. Completed forms should be taken to your nearest customer service centre.
Proof of address
You'll need to provide one of the following as proof of address:
- recent council tax bill
- recent utility bill
- recent bank statement
- television licence
- letter from a care home
Recent documents must be dated within the last 3 months.
Receiving your card
Your application will be checked and sent away to be processed. You should get your bus pass within 2 weeks, it will be sent to the address you provided.
Lost, stolen or damaged cards
Let us know if your bus pass is lost, stolen or damaged so that we can arrange a replacement. Call 030 33 33 3000 or visit one of our Customer Service Centres .