We issue fines (fixed penalty notices) of £74 if vehicles are parked illegally. You get a 50% discount and only pay £37 if you settle the fine within 7 days.
You can appeal a parking fine in certain circumstances but should try to pay as soon as possible if you aren't planning to challenge the fine. The 50% discount is only available if you pay within 7 days, the full amount is payable within 21 days after this.
We can take further legal action if you don't pay or dispute the fine within 21 days.
Pay a fine
You'll need to provide:
- the notice/ticket number
- your name and address
- credit or debit card details
You can also:
- Call 030 33 33 3000 and pay by credit or debit card
- Visit one of our Visit one of our Customer Service Centres and pay by cash, card or cheque
- Send a cheque (payable to Dumfries and Galloway Council) to Community Safety, Culhorn Depot, Stranraer, DG9 7DE
Appeal against a fine
You can appeal against a parking fine on one of four grounds:
- You weren't the vehicle's owner, keeper or hirer when the ticket was issued.
- You didn't park incorrectly. For example, your vehicle wasn't there or your vehicle was parked in a parking bay with a valid disc/permit clearly displayed.
- Your vehicle was taken without your consent when the ticket was issued.
- You're a vehicle hire firm and have supplied the hirer's details.
You won't be eligible for a prompt payment discount (50% off) if you appeal and will have to pay the full cost of the fine after the initial 7 day period is over.
Appeals must be made in writing within 21 days of the ticket being issued. You can:
- Email firstname.lastname@example.org
- Write to Community Safety, Culhorn Depot, Stranraer, DG9 7DE
Your written appeal should include:
- the ticket number
- the vehicle registration
- your contact details
- the reason for your appeal
- any evidence to support your appeal
Don't send a payment with your appeal.
We'll make a final decision within 14 days and write to explain the outcome.
There are a number of parking schemes in operation across Dumfries and Galloway:
We share responsibility for enforcing parking regulations with Police Scotland.