We also provide design and construction supervision for new and replacement lighting schemes and manage the lighting element for new developments. Enquiries about this service can be made direct with DGFirst.
The team carries out a regular maintenance every week and patrols the lights every 2 weeks in the winter and every 4 weeks in the summer to ensure the safety and functioning of the street lighting units across the region.
Faults with street lights in your area can be reported through the website using the online Street Light Fault reporting tool.
You can also phone or email your local Roads Office using the contact details below or visit your nearest Customer Service Centres report a faulty street light.
To help staff determine the urgency of the repair they are classed as:
A column door missing
Column structure damaged
4 or more consecutive street lights not working
Lights on constantly
A single street light not working
A general enquiry
The automated street lighting is operated by photoelectric cells (PEC). When a fault occurs with the PEC, the lights are automatically designed to fail in the 'on' position to ensure that the lighting is maintained during the hours of darkness prior to repairs being carried out.