Contact us

Dumfries and Galloway Council is committed to putting its customers at the forefront of everything we do so our services meet customers needs and give value for money. Our website is part of that commitment. It provides access to a wide range of information about the Council, our services and the area.

If you want to contact Dumfries and Galloway Council you can:

Christmas and New Year

The Customer Contact Centre will be closed for telephone and email enquiries on the following dates:

  • Thursday 25 December
  • Friday 26 December
  • Thursday 1 January
  • Friday 2 January 

However, the Out of Hours Service will operate 24 hours a day over this period for emergency calls.

Full details of opening times and arrangements for council services over the Christmas and New Year period are available to view online:

Councillors hold regular surgeries in their ward so that members of the public have regular opportunities to speak with their Councillors about any Council problems or issues that they have.

Comments, Compliments and Complaints

Submit comments, compliments and complaints to help us to better understand what we are doing well and where we can improve. We welcome and encourage your feedback.

Media Enquiries Only

Journalists are requested not to contact individual departments. Our Council's Communications Unit will be pleased to assist you and arrange for an appropriate spokesperson to be made available for you.  You can also view copies of press releases issued by the Council which are published online.

Website enquiries

For comments or suggestions relating to the Dumfries and Galloway Council website or technical difficulties, email:webteam@dumgal.gov.uk

Interpretation and translation

If you need information in another language please contact our Interpretation and translation service.

How to Find Council HQ

Related Information

Contact Details


Dumfries and Galloway Council

Council Headquarters
Council Offices
English Street

Tel: 030 33 33 3000
Fax: 01387 260034
Email this contact
Web: Visit website

Contact Dumfries and Galloway Council T: 030 33 33 3000

Council Offices
English Street

Comments, Compliments and Complaints