We can help if you are homeless or at risk of becoming homeless. This includes:
Call 030 33 33 3000 or visit a Customer Service Centre as soon as possible.
We'll interview you to assess your circumstances and options. We try to arrange interviews as soon as possible, especially if you already have nowhere to stay.
It's easier for us to deal with your application if you can supply evidence, such as:
We'll decide if you qualify for accommodation within 28 days but this may be delayed if we don't have all the information we need.
Temporary accommodation is provided in urgent cases. Helpful advice is also available and we can refer you to others who offer support.
We'll refer you to Homes4D&G if we decide you're unintentionally homeless and they'll try to find accommodation for you.
You'll be offered temporary accommodation until somewhere more permanent is found. It's not a problem if you want to stay with friends or family in the meantime.