Find out information on the Dumfries and Galloway Fire and Rescue Service.

Making Dumfries and Galloway a safer place to live and visit

It gives me great pleasure to welcome you to the website of Dumfries and Galloway Fire and Rescue Service. As the Chief Fire Officer it is my responsibility to ensure that this Service builds on the existing high standards and provides a public service that strives to deliver continuous improvement.

Our Service is committed to using new technologies to improve service delivery. This website is designed to keep all of our stakeholders informed about existing and future arrangements for delivering a modern Fire and Rescue Service.

So whether you want some advice on Fire Safety or information on our current Service Improvement Plan please feel free to browse. If there is any further information you would like or would like to make any suggestions regarding the site, please feel free to contact us.

Colin Scott MIFireE

 Commercial Training [760kb] of Dumfries and Galloway Fire and Rescue Service was established in response to the growing demand for information regarding Workplace Fire Safety and the management of Workplace Health And Safety.

Safety training is important and a legal requirement - that's why it makes sense to arrange your training with the experts.  All of our courses are run by serving fire officers, who have been carefully selected for their skills, knowledge and expertise to give you peace of mind from knowing that training is being delivered by competent providers.

• Have you carried out or reviewed your risk assessment recently?
• Do you know what hazard and risks are?
• Do you need training?

Do you have first aiders in the workplace to deal with injuries sustained from accidents, have they been trained properly.  Do you have an evacuation plan or fire wardens to ensure your members of staff leave the building safely and who could provide first aid fire fighting to prevent a small fire becoming large.

Dumfries and Galloway Fire and Rescue Service are now delivering training services to the public sector at very competitive rates.

Please contact us and we can advise you or your company what Health and Safety courses may suit your needs.

Dumfries and Galloway Flooding Advice

Incidents of flooding within our communities are on the increase, and the prediction is for more rainfall and rising sea levels in the coming years. Dumfries and Galloway Fire and Rescue Service recognise this fact and have produced this  Flooding Information document [810kb]. It contains a guide on actions to be taken before, during and after a flooding incident.

Emergency Response Standards 2011/12

 Local emergency response standards [148kb] are a requirement of integrated risk management planning and have been developed to take account of the differing emergency incidents a fire and rescue service responds to; risk to life and potential risk in respect to commercial, economic and environmental impact.  In essence the response standards are based upon having an appropriate number of fire appliances within the right areas to match the risk.

These Standards are developed and determined locally through analysis of actual risk within Dumfries and Galloway and should be viewed within the context of the Service's commitment to continuous improvement, increased Firefighter safety and the drive to make communities safer.

If you require any further information detail please contact Assistant Chief Fire Officer Hamish McGhie on 01387 252222.

Public Performance Report 2010/11

Dumfries and Galloway Fire and Rescue Service's performance is scrutinised through an ongoing reporting schedule, with an annual  Public Performance Report [1Mb] at its heart. The reporting process examines and sets out how the objectives set by our annual Service Improvement Plan were met and examines their effectiveness in improving safety within the Service's working environment and in our communities.  A suite of performance indicators are used to track progress and inform our future plans.

• About Us
  Dumfries and Galloway is one of 8 Fire and Rescue Services in Scotland. The Fire and Rescue Service forms part of Local Authority services that are provided to a range of rural communities, covering a wide geographical area, approximately 6,425 kilometers, with a population of 148,030.
  
• Performance and Planning
  Dumfries and Galloway Fire and Rescue Service aim to provide a continuous improvement in service to the people of our region. Performance reporting is used to paint a picture of the day-to-day challenges we face and is the starting point for the formulation of our priorities and objectives each year.
  
• Advice on How to Protect your Property from Burst and Frozen Pipes
  The rise in temperature following the extremely cold weather we have all been experiencing recently has resulted in a number of emergency calls being received by our Fire Control reporting burst pipes within properties in the Region.
  
• Fire Prevention and Risk Management
  "Many of us don't relate to the familiar chip pan fire image because we don't think that scenario will ever happen to us and we put the fire from our minds. But the chilling reality is that you are more likely to suffer a house fire in Scotland than be burgled". Former Deputy Justice Minister Hugh Henry.
  
• Fire Service Recruitment and Vacancies
  Do you see yourself jumping onto a fire engine, then screaming off into the distance, lights flashing and sirens blaring, off to save lives? There is more to being a Firefighter than wearing a uniform and racing around.
  
• Fire Safety Advice
  Are you safe at home? Book your FREE Home Fire Safety Check
  
• Freedom of Information
  The Council provides information requested under the terms of the Freedom of Information (Scotland) Act 2002. This Act also provides advice and assistance to the public on how to access appropriate information.
  
• Promoting Equality...Celebrating Diversity
  Dumfries and Galloway Fire and Rescue Service is committed to equality of opportunity for all people within our community. Our goal is to promote equality and celebrate diversity.
  
• Retained Fire Stations
  Information on retained fire stations within Dumfries and Galloway.
  
• Playzone
  Children can learn all about fire safety, plus have some fun at the same time, in our Playzone!
  
• White Watch Blog
  Welcome to the White Watch blog. White Watch is based at Dumfries Fire Station, the only wholetime Station within Dumfries and Galloway Fire and Rescue Service.