Information on the various means whereby the Council obtains customer feedback. Includes details on consultations and guidance on how to complain to the Council about services, and on how to register praise and make general comment.

• Comments, Compliments and Complaints
  Help us to better understand what we are doing well and where we can improve. We welcome and encourage your feedback.
  Find out more...
• Council Call Centre
  A state of the art multi channel contact centre answers the majority of telephone calls and emails to Dumfries and Galloway Council.
  Find out more...
• Customer Service Centres
  Dumfries and Galloway Council has a network of 15 Customer Services Centres across the region. Customer Service Centres are often the first point of contact to access the services and facilities available to the public.
  Find out more...
• Corporate Customer Services Programme Board
  Improving customer services is a key priority for Dumfries and Galloway Council. The Corporate Customer Services Programme Board leads the strategic development and implementation of the overall corporate customer service developments and issues for Dumfries and Galloway Council.
  Find out more...
• Have Your Say
  Have your say. This page lists consultations that are currently running in the region, click on the title below for more information.
  Find out more...
• Facebook
  Do you want to know when roads are closed? Are you a parent or a pupil who wants up to date information on school closures? Want to know how to keep active and take advantage of special offers at Council run leisure facilities?
  Find out more...
• Twitter
  Twitter is a kind of social media that allows users to send and receive short messages to a large group of users via their phone or the web. Users choose to 'follow' individuals or groups to receive updates from them. Our Council is using Twitter to communicate with residents and visitors.
  Find out more...
• YouTube
  We have a video channel on popular video sharing site Youtube.
  Find out more...