You can find @dgcouncil on Twitter to follow our updates.
The Dumfries and Galloway Council Twitter account is managed by the Communications Unit, on behalf of colleagues across the Council. We may occasionally use some tools which automatically generate tweets but these tweets will not dominate the messages posted.
If you follow us, you can expect between 2-6 tweets a day covering some or all of the following:
We will not automatically follow you back if you follow @dgcouncil. This is to discourage the use of direct messaging, avoid spam handling which wastes resources and allows our followers to easily identify other Twitter users that we think are relevant.
However, being followed by Dumfries and Galloway Council does not imply endorsement of any kind.
We will update and monitor our Twitter account during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.
We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter.
The Comms Unit reads all @replies and Direct Messages and ensures that any emerging themes or helpful suggestions are passed to the relevant people in our Council.
Twitter is just one way you can use to contact our Council. Details of other ways can be found on the the contact us section of this website.
Social Media Acceptable Use Guide
Please read our social media acceptable use guide for more information on our use of social media.
Formal complaints and feedback
If you wish to make a formal complaint or feedback any information formally please use the Comments, Compliments and Complaints section of the website.
The following Dumfries and Galloway Council services also have their own accounts on Twitter: