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Frequently Asked Questions
 

The FAQs are a set of documents describing the most frequently asked questions about services and the answers to these questions. This section will build up as more and more services provide these questions and answers. The A-Z provides a list of services that currently have FAQ documents.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Show All



Page 1 of 1 (89 entries listed)
Displayed on this page 21S to CIV

21st Century Government
The Policy and Performance Unit provides suppor...
Date last modified : 04 January 2008

Area Committee Discretionary Grants
Provision of monetary awards to voluntary sector o...
Date last modified : 16 May 2005

Assessor & Electoral Registration Officer
The Assessor & Electoral Registration Offic...
Date last modified : 07 July 2006

Best Value Reviews
The Policy and Performance Unit provides s...
Date last modified : 28 September 2005

Birth Registration
The Mother, and/or Father if the parents are ma...
Date last modified : 09 June 2008

Building Cleaning
Building Cleaning is provided within the majori...
Date last modified : 30 November 2006

Car Parks
Existing Council owned car parks are managed an...
Date last modified : 30 November 2006

Cashless Catering
Cashless Catering allows pupils in Secondary Sc...
Date last modified : 01 December 2006

Children's Information Service
The Children's Information Service is a free se...
Date last modified : 18 May 2005

Civil Marriages
Civil marriages can take place in registration ...
Date last modified : 09 June 2008

Civil Partnership Registration
Civil Partnership Registration can take place i...
Date last modified : 09 June 2008

Clocks
The maintenance of a number of town centre cloc...
Date last modified : 01 December 2006

Community Planning
The Policy & Performance Unit provides supp...
Date last modified : 06 September 2005

Computer and Internet Access in Libraries
Free Internet access is available in every publ...
Date last modified : 21 May 2007

Concessionary Travel
Provision of Concessionary Travel free on all loca...
Date last modified : 08 June 2005

Corporate Plan
The Council agreed the Corporate Plan for 2007-...
Date last modified : 12 May 2008

Council Tax
Council Tax is the Local Government Tax raising...
Date last modified : 25 September 2006

Council Tax - Appeals
The Assessor is responsible for the Valuation o...
Date last modified : 20 September 2005

Council Tax - Charges
The information below shows the council tax cha...
Date last modified : 03 March 2008

Council Tax - Definition of Dwelling
The Assessor is responsible for the Valuation o...
Date last modified : 20 September 2005

Council Tax - Increase in Value
The Assessor is responsible for the Valuation o...
Date last modified : 20 September 2005

Council Tax - Reduction in Value
The Assessor is responsible for the Valuation o...
Date last modified : 20 September 2005

Council Tax - Statutory Assumption Applied to Banding
The Assessor is responsible for the Valuation o...
Date last modified : 20 September 2005

Council Tax - The Valuation Appeal Committee
The Assessor is responsible for the Valuation o...
Date last modified : 17 July 2006

Council Tax - Valuation Bands
The Assessor is responsible for the Valuation o...
Date last modified : 20 September 2005

Council Tax - Valuation List
The Assessor is responsible for the Valuation o...
Date last modified : 20 September 2005

Council Tax - Valuation of Domestic Property
The Assessor is responsible for the preparation...
Date last modified : 21 September 2005

Death Registration
A death must be registered within 8 days of it ...
Date last modified : 09 June 2008

Disability Discrimination Act
The Policy and Performance Unit provides s...
Date last modified : 10 October 2005

Drainage of Roads
The Roads Section of Combined Services maintain...
Date last modified : 01 December 2006

Electoral Registration Officer
The Electoral Registration Officer (ERO) is an ...
Date last modified : 21 September 2005

Environmental Health
The Environmental Health Service is responsible...
Date last modified : 20 March 2007

Estate Management
Estate Management service Maintain...
Date last modified : 11 April 2006

Fire Authority
The Dumfries & Galloway Council is a Fire Auth...
Date last modified : 06 September 2005

Footbridges
The programmed inspection and necessary repair ...
Date last modified : 01 December 2006

Free School Meals
Parents who are in receipt of Income Support, J...
Date last modified : 30 May 2005

Freedom of Information (Scotland) Act 2002
The Freedom of Information (Scotland) Act 2002 ...
Date last modified : 10 January 2006

Function Catering
Function catering to public sector bodies, incl...
Date last modified : 01 December 2006

Harbours
The management and maintenance of 5 of the many...
Date last modified : 28 November 2006

Health
The Policy and Performance Unit initi...
Date last modified : 10 October 2005

Homelessness
Housing Services offers people who have nowhere...
Date last modified : 11 June 2007

HOPE Service
HOPE Service has a positive approach to anyone ...
Date last modified : 10 May 2005

Libraries, Information and Archives
Dumfries and Galloway Libraries, Information an...
Date last modified : 03 April 2006

Local Housing Strategy
Dumfries and Galloway Council had to submit a Loca...
Date last modified : 15 August 2005

Manhole Covers
Defects relating to manhole covers within publi...
Date last modified : 04 December 2006

Marriage Registration
The Registrar will deal with marriage preliminarie...
Date last modified : 09 June 2008

Meals on Wheels
Meals on Wheels is a service provided for peopl...
Date last modified : 18 May 2005

Modernising Government Fund
The Policy and Performance Unit leads or co-ord...
Date last modified : 04 January 2008

National Entitlement Card (NEC)
The National Entitlement Card (NEC) is a Scotti...
Date last modified : 28 May 2008

Office of the Chief Executive - Executive Unit
The Office of the Chief Executive has three separa...
Date last modified : 19 May 2005

Parking
Parking policy and development work is the resp...
Date last modified : 04 December 2006

Procurement Team
A joint partnership between Combined Services and ...
Date last modified : 14 August 2006

Property Services
Property Services safeguards the council's long...
Date last modified : 26 February 2008

Public Involvement
The Policy and Performance Unit: ...
Date last modified : 10 October 2005

Rating - Appeal
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Rating - Lands Tribunal for Scotland
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Rating - Material Change of Circumstances
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Rating - Rateable Value
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Rating - Return of Particulars
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Rating - Revaluation
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Rating - Valuation Appeal Committee
The Assessor is responsible for the Valuation o...
Date last modified : 05 April 2006

Rating - Valuation Notice
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Rating - Valuation Roll
The Assessor is responsible for the Valuation o...
Date last modified : 21 September 2005

Register of Elector Updates
The Electoral Registration Officer is responsib...
Date last modified : 07 July 2006

Register of Electors
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - Annual Canvass
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - Homeless People
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - Overseas Electors
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - Postal/Proxy Voting
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - Published Registers
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - Qualifications for Registration
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - Service Electors
The Electoral Registration Officer is responsib...
Date last modified : 21 September 2005

Register of Electors - The Boundary Commission
The Electoral Registration Officer compiles the...
Date last modified : 21 September 2005

Rights of Way
Advice on the status of rural footpaths, public...
Date last modified : 16 March 2004

Road Inspections
Inspection of roads, kerbs and pavement conditi...
Date last modified : 25 May 2006

Road Maintenance
Maintenance and repair of potholes where the su...
Date last modified : 31 August 2007

Road Marking
The maintenance of existing road markings, the ...
Date last modified : 16 March 2004

Robert Burns Centre Film Theatre
Come and visit our independent cinema showing a...
Date last modified : 23 May 2008

School Meals
School meals are provided in all primary and se...
Date last modified : 06 December 2006

Street Nameplates
Erecting street names to new developments once ...
Date last modified : 16 March 2004

Supporting People
The Supporting People Service is a Govenment fu...
Date last modified : 19 May 2005

Supporting People - Combined Services
Housing support to eligible people in their own...
Date last modified : 07 November 2007

Traffic Lights
All permanent traffic signal installations and ...
Date last modified : 16 March 2004

Trunk Roads
Roads that are classed as Trunk Roads in Dumfri...
Date last modified : 06 December 2006

Verges
Grass cutting to maintain a tidy appearance and...
Date last modified : 16 March 2004

Waste Collection - Commercial Premises
Arrangements for special collections for large ...
Date last modified : 31 August 2007

Waste Collection - Domestic Properties
Arrangements for special collections for large ...
Date last modified : 31 August 2007

Water Courses
Advice on the maintenance of water courses with...
Date last modified : 16 March 2004

Winter Service
Winter service on trunk roads is the respo...
Date last modified : 06 December 2006
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