Annual business rates bills
You should receive your annual business (non-domestic) rates bill during April. Pay your bill by Direct Debit, online or by telephone.
Here are answers to some frequently asked questions that might help you:
How can I appeal if my Rateable Value has increased following revaluation?
Appeals against the entry in the Valuation Roll have to be made within certain time limits, usually 6 months from the date of your notification, but the Assessor may consider them out with this deadline in certain circumstances.
You can also:
- Email firstname.lastname@example.org
- Write to The Assessor, Council Offices, Buccleuch St, Dumfries, DG1 2AD
Do I still need to make payment of my business rates if I have lodged a rateable value appeal?
Yes, payment should be made in accordance with your most recent bill until you are advised otherwise.
The Scottish Government said they would cap non domestic rates rises in the hospitality industry again in 2018/19 why doesn't this show on my bill?
A. The legislation to cap rises on non-domestic rates bills for certain properties within the hospitality sector for 2018/19 has been introduced but it was too late for the annual bills.
You must apply for the new scheme even if you previously received the reduction in 2017/18. We are currently updating our system to deal with this and checking our records to identify those who might qualify. We will issue application forms or contact you as soon as possible.
Email your details to NDR@dumgal.gov.uk or call 030 33 33 3000 if you'd like to request an application form.
How do I apply for Rates Relief if I think I'm entitled?
You can also email NDR@dumgal.gov.uk or call 030 33 33 3000 to speak to a member of our team.
Do I have to claim additional relief if I'm already in receipt of a relief but my Rateable Value has been reduced?
No. If your rates bill currently shows relief this will have been amended automatically based on your new rateable value.
Email NDR@dumgal.gov.uk or call 030 33 33 3000 to speak to a member of our team if you think the relief you have been awarded is incorrect.
Why does my annual bill not show changes to my account that I've already advised you of?
The information for the bills was extracted from our database prior to the billing date. Your new change of circumstances won't show if you reported it after Thursday 29 March but you'll get a new bill shortly.
We might not have been able to deal with some changes received Thursday 29 March but you'll be issued a new bill shortly if it's been processed.
Email NDR@dumgal.gov.uk or call 030 33 33 3000 to speak to a member of our team to report any change of circumstances if you haven't already. You will continue to be billed unless you advise us of any changes.
Can I pay by direct debit?
Yes. Direct debit is a convenient way to spread your payments and ensure that you do not miss an instalment.
- Set up Direct Debit payments online
- Call 030 33 33 3000
How can I find out the rateable value of other Non Domestic Rates properties in Scotland?
The Scottish Assessors Association website shows rateable values for all non-domestic properties except those specifically excluded by law: